Travel Advice for Dover to Calais

Due to heavy traffic from Dover to Calais and Calais to Dover this Thursday/Friday and over the weekend, as well as higher temperatures than in recent days.

P&O ferries would like to remind you of the best advice for a safe journey.

Toilets will be available, but passengers should expect a long wait and take extra food and drink with them, as well as any medication they may need.

1/ Before arrival at Dover ans Calais ports

Make sure all drivers know their booking reference and sailing time as this will be requested on arrival at the port.
To prevent delays, all passport/ID card to be submitted via the Group Scan App, for further details and to download please visit the group travel web page.
If the Group Scan app is not used, a physical Group Passenger List is to be completed including the booking reference, sailing time, vehicle registration number and all passenger names including drivers and a breakdown of how many drivers/adults and children
All passengers have their passport/ID card and any supporting documentation on hand ready for API scanning to prevent delays.
If you are using a Collective Group Passport or NATO Travel Order you MUST notify us in advance to avoid unnecessary delays
We advise to arrive at the port at least 120 minutes before your scheduled sailing time. Check-in closes 60 minutes before our scheduled departure times

2/ Additional advice whilst at Calais port

After the P&O Ferries check-in and whilst on the way to the Coach Hall, all passengers to be handed back individually their passport/ID card and any supporting documentation.
Ensure all passengers are ready to leave the coach upon arrival at the Coach Hall and that they have all documentation with them.
Upon exiting the Coach Hall all passengers to re-join the coach.
For health and safety all passengers will need to remain on board the coach at all other times. Toilet facilities will be available, but passengers should plan ahead for a prolonged wait including carrying extra food/drinks and any required medications.